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Today
Front Desk
Follow-Up
Concierge
Dispatcher
Command
AI ROI
Support
Calls answered
12
0 missed
Jobs booked
7
0 recovered
On the board
14
4 crews
Revenue booked
$12,959
Morning
16 handled
Marketer
Shifted the next send to the window that opens best for this market.
7:02 AM
Follow-Up
Chased 5 open estimates, one replied "ready to schedule".
7:48 AM
Front Desk
Derek K. · Booked ac tune-up for Thu 1 to 3 PM.
7:52 AM
Front Desk
Beth C. · Got it, after-hours tech heading your way, ETA 40 minutes. Keep everyone on the coolest floor while you wait.
8:14 AM
Front Desk
Sam S. · Booked furnace installation for Fri 10 to 12.
8:39 AM
Front Desk
Ravi P. · Booked duct cleaning for Thu 2 to 4 PM.
9:05 AM
Concierge
Texted back a missed caller in 28 seconds and booked the visit.
9:11 AM
Front Desk
Omar M. · Booked furnace installation for Thu 10 to 12.
9:31 AM
Front Desk
Triaged an after-hours emergency and looped in the on-call tech in seconds.
9:54 AM
Front Desk
Faith D. · Booked furnace installation for Fri 8 to 10 AM.
9:58 AM
Dispatcher
Booked new ac installation for Omar W., 10 AM.
10 AM
Front Desk
Sam N. · Soonest openings are tomorrow at 9:15 or Thursday at 2pm. Which works better?
10:22 AM
Dispatcher
Re-routed an afternoon job to the nearer crew, saved about 35 minutes of drive time.
10:33 AM
Front Desk
Sam C. · Sent a duct cleaning quote and set a follow-up for tomorrow.
10:51 AM
Front Desk
Beth C. · Booked furnace installation for Fri 8 to 10 AM.
11:18 AM
Front Desk
Tony S. · Sent a ac tune-up quote and set a follow-up for tomorrow.
11:44 AM
Afternoon
4 handled
Dispatcher
Booked ac tune-up for Sandra R., 12 PM.
12 PM
Dispatcher
Booked heating repair for Hector M., 12 PM.
12 PM
Front Desk
Marcus R. · Owner callback queued inside 15 minutes. They'll pull your install paperwork before they dial.
12:10 PM
Front Desk
Cole P. · Flagged urgent, looped dispatch in under 2 minutes.
12:46 PM